Return Policy
Returns: We want you to be completely satisfied with your purchase. If you need to return an item, please follow the guidelines below:
- Eligibility: Returns are accepted within 30 days of the purchase date. Items must be in their original condition, unused, and with all original packaging and tags.
- Return Process: To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for return. We will provide you with a return authorization and instructions on how to send back the item.
- Refunds: Once we receive your returned item, we will process a refund to your original payment method. Please allow 7-10 business days for the refund to reflect in your account.
- Exchanges: If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
- Non-Returnable Items: Certain items, such as customized or clearance products, may not be eligible for return. Please check the product description or contact customer service for more information.
Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure the item is returned safely.